We are seeking a Customer Service Administrator for a Global Leader in the Apparel Industry!
The pay rate for this position is $18.00/hr. We pay weekly, every Friday by Cheque or Direct Deposit.
This is full time, Monday - Friday position, working in office between the hours of 8:30 am - 5:00 pm. We are located in the Newmarket area. Must have a vehicle for eligibility.
Key Responsibilities include:
- Answer and direct phone calls & emails and ensure proper notes are documented in the system.
- Perform basic duties such as customer verifications, processing orders/returns and their various applications, processes, forms and requests for information.
- Assist customers and sales reps providing accurate information about our products and services.
- Handle customer complaints by providing solutions, within agreed SLA to ensure the customer is satisfied.
- Produce and distribute correspondence memos, letters, faxes and forms
- Build sustainable relationships and trust with customer through open and interactive communication.
- Carry out administrative duties such as invoicing, filing, typing, copying, binding, scanning etc.
Skills & Proficiencies:
- Microsoft Office Skills - Excel, Word, PPT
- Administrative Business Writing Skills & Strong Communication
- Reporting & Analysis Skills
- Problem Solving & Attention to Detail
- Typing Skills
- Ability to multitask
Please reply to this posting with a copy of your resume or e-mail your resume to apply@ablcareers.com and mention job #025375. This will create a unique file for you in our system and helps speed up the hiring process.
We thank all those that apply, however, only qualified candidates will be contacted for an interview.
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.