Our client, a leader in their industry and located in Mississauga, is seeking a Bilingual Collection Clerk to join their team. In this role, you will be responsible for managing customer accounts, ensuring timely collection of outstanding invoices, and providing exceptional service in resolving billing inquiries.
What Our Client Offers:
Competitive salary and benefits package
Bonus incentive up to $4,200 per year
3 weeks of vacation annually
Pension plan
Opportunity to work with an industry leader
Key Responsibilities:
Contact customers regarding past due invoices via phone and/or email
Research, investigate, and resolve billing and collection issues in a timely and professional manner
Process credit card payments accurately and securely
Maintain accurate records of collection activities and customer communications
Collaborate with internal teams (Sales, Finance, Customer Service) to address account discrepancies
Perform various administrative tasks related to collections as required
Qualifications:
Fully bilingual in French and English (spoken and written)
Previous experience in collections, accounts receivable, or customer service preferred
Strong communication and negotiation skills
Comfortable making outbound calls and following up consistently
Able to handle sensitive information with discretion
Proficient in Microsoft Office, particularly Excel
Highly organized with the ability to manage multiple accounts and meet deadlines
Note: The successful candidate will be required to complete a criminal background check.
BlueSky Personnel Solutions is an equal opportunity employer and welcomes applications from all qualified individuals. We are committed to fostering an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the selection process. To request accommodation, please contact BlueSky Personnel Solutions directly.
We thank all applicants for their interest; however, only those selected for a pre-screen and/or interview will be contacted.
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.