Brief Overview:
The Director, High Rise reports to the VP, Operations and is accountable for overseeing the project management team. The Director, High Rise, will provide strong client relations and will be responsible for the overall profitability of High Rise Projects. The Director, High Rise provides leadership and mentorship to the High-Rise Project Management Teams.
Responsibilities:
· Accountable for all High Rise projects and ensure contract documents, schedules and profitability meets or exceeds profitability targets.
· Oversight of client contracts and relationships. Be main point of contact for escalated client issues or contract disputes. Review contract documents with project participants to ensure terms are clear on deliverables, which will ensure project work will be completed on time and within budget.
· Liaise and consistently communicate with the Field Operations Teams to ensure projects and decisions are made collectively.
· Develops, communicates and monitors standards, practices, and protocols to ensure project management teams are consistent with project procedures.
· Mentors, guides and coaches Senior Project Managers on resolving escalated disputes related to contract requirements.
· Establish and communicate project objectives as it relates to critical milestones, budget schedule, and client satisfaction.
· Lead weekly high rise meetings with Senior Project Managers. Set objectives for meetings and build team effectiveness and
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.