Our Banking client is looking for a Business System Analyst (TSYS TS2)
Length: 6 months contract with the possibility of extension and conversion to full time employment
Location: Toronto, ON (Hybrid) - 2 floating days in office
Hours of Work: 9 am to 5 pm
Line of Business: North American Retail Payments
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to talent@teamrecruiter.com
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The recruiter in charge of this role is San
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Requirements:
ROLE MANDATE:
Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within quality standards and to the satisfaction of the project sponsor. Accountable to plan, manage, lead and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. Coordinates with the various business and technology partners, and vendors, throughout the various project phases, including initiation, concept, analysis, development, testing and implementation.
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
Ability to manage Large and Complex projects spanning across multiple system applications
Ability to manage multiple/simultaneous projects while meeting tight timelines
Breaks down strategic problems to provide insights and recommendations on solution
Ability to support new onboarding channel capabilities which require full integration with new vendor
Identify potential downstream impacts to other internal systems of vendors, ensuring applicable stakeholders are identified and engaged on the project
Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes
Manages all aspects of the project lifecycle and ensures all project processes are completed
Facilitate requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of the request objectives
Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards
Provides project sponsor with advice on the viability of the build/timing on TSYS or G+D throughout the project
Strong understanding of the Vendor Project Methodologies (CLM, TSDM)
Documents, reviews, submit, and validate all documentation received from all supplier groups, and communicate applicable information back to leadership, business sponsor and key stakeholders
Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset
Demonstrates stakeholder partnership that involves effective communicating with the project sponsor, and gains and builds trust and rapport
Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems
Leads and/or represents the CCS team in project team meetings, governance forums and inter-department forums
Adheres to Bank risk, regulatory and compliance controls
Exercises judgment to identify, diagnose, and solve problems within given rules
Works independently on a range of complex tasks, which may include unique situations
Broader work or accountabilities may be assigned as needed
Qualifications:
MUST HAVE SKILLS:
In depth knowledge of TSYS TS2 system, card management and other peripheral systems
TS2 experience must be related to Credit Cards and/or payments
Experience with launching new credit card products/co-branded products
Experience leveraging digital/application programming interfaces to build real-time communication between platforms
High proficiency with integrating complex multi-vendor capabilities/platforms
Expert knowledge of TSYS Loyalty Platform and reward lifecycle
Strong understanding of capabilities on CCS 2.0 Interactive in order to facilitate new statement design
Ability to support complex test plan creation, execution, and validation activities
Typically between 4 to 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Strong leadership skills
Able to work with minimal supervision, contribute to a positive work environment, and manage multiple complex assignments with competing priorities successfully
Strong ability, and proficient in soliciting and gathering business requirements
Strong understanding of Card issuance, replacement and design attributes
Strong stakeholder management skills
Able to navigate challenging situations effectively with guidance
Technical proficiency gained through education and/or business experience
Development expertise
Support Internal Special Project (SME) Teams
MS Excel Intermediate
Word Processing
Verbal and written communication skills - In-depth
Collaboration and team skills - In-depth
Documentation skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Time management skills - In-dept
Strong Listening Skills
NICE TO HAVE SKILLS
Card fulfilment and manufacturing experience
Experience with product launch
INTERVIEW PROCESS:
1 to 2 rounds with Reporting Manager and colleague
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!
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