One of our major printing and publishing clients is looking for a Bilingual Project Administrator
Length: Contract term is 6 months with possibility of extensions
Location: Montreal, QC - Remote
"The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !"
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to hr@teamrecruiter.com
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The recruiter in charge of this role is Fathiya
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Requirements:
Note:
Candidates must have Canadian Citizenship, Bi-lingual (French/English) and able to get Governmental Clearance.
ESSENTIAL FUNCTIONS:
Equipment Monitoring: -- Monitoring of individual orders through IMP1 -- Escalation notice of delayed orders -- Confirm equipment orders are accurate & resolve issues with incorrect devices on order -- Quality Assurance of ValueQuix order -- Setup and maintenance of XOS Order Tracking Spreadsheet (Shipping Log) -- Communication with individual carriers : (Scheduling deliveries, determine zone runs, resolving issues)
Pre-Delivery Coordination: -- Scheduling of Site Walk-Thru -- Validate site is ready for implementation (Site Readiness Issues, Building Access, etc.) -- Confirm customer resources -- Setup of individual trainers and installers (Analyst, 3rd party/Work Nexus, Superior) -- Distribution of asset tags, Pre-Toner order, training and installation sheets. -- Provide implementation procedural requirements to the Implementation Manager and/or the Implementation Lead and assist in escalation
Delivery Coordination and Communication: -- Day to Day single point of contact for implementation planning and escalations -- Confirm equipment delivery is accurate & escalate issues with defective devices delivered -- Train onsite Implementation resources (Carrier, 3rd Party Installation Resources, Office Analyst, Trainers) as needed -- Delivery, training and install confirmation with client site contacts -- Schedule the removal of disposal equipment (CTI, etc.) -- Confirm final device status is XSM
Reporting: -- Adherence to Black Belt project process flows -- Update, post, and review Site Workbooks -- Update and distribute Daily Ship Log -- Facilitate Implementation Status Calls with account team (VSE, PM, GPE) to review up- dated XOS Order Tracking Spreadsheet -- Asset Disposition Report data entry and validation -- Adherence to 2 day SLA for post install Asset Disposition Report to Asset Manager -- Use of tools for role (Visibility Tool, A-tool, IMP1, XOS Order Tracking Spreadsheet, Microsoft Excel, Microsoft Outlook) -- Provide status on site completion
Workers must be able to travel if needed and expense their travel costs for reimbursement
Workers must be able maintain a virtual office and expense any approved reimbursements
Qualifications:
SKILLS:
Able to demonstrate good organizational skills : Efficiently organizes multiple coordination assignments and prioritizes their work
Ability to demonstrate excellent written and verbal communication skills (including email, phone, reporting, etc.)
Able to demonstrate ability to interact with diverse customer population (internal and external)
Demonstrate ability to take responsibility for and ensure customer satisfaction (Internal and External)
Able to demonstrate professional problems solving / analytical skills
Able to demonstrate ability to project schedule needs in order to achieve implementation budget
Able to demonstrate ability to handle change under pressure
Able to demonstrate creative & strong negotiation skills
Able to demonstrate proficiency in Microsoft Excel spreadsheets
Able to demonstrate ability to detect and report exceptions
Able to demonstrate ability to work efficiently without direct supervision
Able to demonstrate ability to make major contributions to teams and in a team environment
Able to demonstrate excellent presentation skills
EXPERIENCE:
Minimum: 3 years Project Coordination or Administrative Executive Experience
3 yrs. project management experience
EDUCATION:
Minimum: HS Diploma or equivalent
Required: Certification A+, N+
Preferred: Bachelor's Degree , MCSE, CNE, other technical certification
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !
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