One of our telecommunication clients is looking for a Bilingual (French) Healthcare Admin Assistant (Healthcare Exp a must, CRM, EMR)
Length: Contract term is 6 months with a possibility of extension
Location: Remote in Canada
Time Zone: Primarily EST, but open to some PST candidates as well. Candidate availability must include evenings and weekends.
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to ssingh@teamrecruiter.com
Please mention the job title above in the subject line
The recruiter in charge of this role is Sunita
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Requirements:
What You Will Do:
Billing for appointments
Ensuring important issues and concerns are communicated appropriately and are properly addressed within an appropriate period of time
Filing and retrieving patient records
Protects patient rights by maintaining confidentiality of personal and financial information
Effectively and efficiently facilitate relationship with the clinical team
Provides feedback, suggestions and participates in continuous process improvement
Ensure protection of patient data accessed as part of job responsibilities
Manage incoming documents in the EMR
Notifying patients of incoming labs, diagnostics, referrals
Coordinating care for patients which may include booking follow up appointments, providing results, and assisting with other administrative requests;
Coordination of Rx clarification between clinical team and pharmacy
Manager incoming calls and voicemails
Conduct proactive care follow ups with patients
Manage outgoing referrals and ensure timely care for patients
Monitoring internal systems for incoming requests from the clinical team and respond as required
What You Bring:
Strong communications skills in the English and French languages
High comfort level with IT systems mandatory (Windows and Mac OS)
Previous experience working with an Electronic Medical Record system or similar mandatory (please indicate which EMRs you are familiar with)
Typing speed of 65+ wpm
Previous MOA training or medical office work experience mandatory (new graduates welcome to apply)
Experience with medical terminology
Strong organizational and time management skills
Being solution-oriented with a 'lead with yes' mindset
Qualifications:
Must-Have Skills:
1. Bilingualism (French, English)
2. Available for these working shifts: Tuesday-Saturday from 11AM-7PM EST
3. Knowledge of medical terminology, experience handling confidential medical records or physical charts
4. Excellent communication and interpersonal skills to collaborate effectively with the medical team and patients
Nice-to-Have Skills (min. 3 skills please):
1. Technical skills
2. Experience working in a clinic
3. Experience working with a CRM and EMR software (electronic medical records)
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !
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