One of our major banking clients is looking for a Bilingual (French) ServiceNow Onboarding & Offboarding (ServiceNow, Bank)
Length: 1 year contract with a huge possibility of extension or permanent
Location: Montreal, QC - Hybrid (3-4 days onsite per month)
Hours of work: Monday to Friday, 8:30am-5pm
LOB: Internal Functions, Tech, and operations
"The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !"
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to ssingh@teamrecruiter.com
Please mention the job title above in the subject line
The recruiter in charge of this role is Sunita
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Requirements:
All resumes MUST be submitted in an English version!
ROLE MANDATE:
The role provides general offices services ensuring all operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
Builds effective relationships with internal/external stakeholders.
Leads the planning, coordinating, and implementing department events.
Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
Supports the development of tailored messaging, which may include writing, editing, and distributing communications (e.g., correspondence, presentations, policies & procedures).
Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
Prepares and logs departmental expense claims and reports
Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Collaborates with internal and external stakeholders to deliver on business objectives.
Organizes work information to ensure accuracy and completeness.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Qualifications:
MUST-HAVE SKILLS:
Fluent in both French and English
Typically, between 2-3 years of experience in an administrative support function and post-secondary degree in related field of study desirable.
Specialized knowledge (onboarding and Offboarding- Service Now experience)
Microsoft Office (Outlook, teams, word, and Excel)
Verbal & written communication skills - Good
Organization skills - Good
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.
Educational Background:
Post-secondary degree highly preferred- no discipline in specific is required, nor is it required the candidate come from a college or university background
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!
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