We have a great full time customer service agent job within New Brunswick! Train from home and work from home! We offer paid training!
***MUST BE LOCATED IN NEW BRUNSWICK - ANYONE APPLYING FROM OUTSIDE OF NEW BRUNSWICK WILL NOT BE CONSIDERED FOR THIS POSITION.***
Successful candidates must provide and use their own equipment. As a condition of employment, the device must meet the requirements. Interested applicants are required to provide proof of minimum specs (outlined below) by attaching their validated completion. We offer a TAX FREE equipment reimbursement program of up to $200.
Starting wage $15.30/hour + 4% vacation pay
We have permanent full-time opportunities and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the business operating hours of: Monday to Sunday: 9am to 11pm ADT
This position starts on May 13th, successful candidates MUST be available to start
Responsibilities:
- Assist customers who are inquiring about new products and services
- Assist with customer related billing solutions in an engaging and professional manner
- Document customer accounts accurately
- Marketing new products to existing customers
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations with the opportunity to earned additional compensation
Must use your own device. The device must:
- Support Windows 10 (1803 or higher)
- Have at least 8GB of RAM (memory)
- Have at least 500MB of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Headset
Qualifications:
- Must live in New Brunswick (anywhere within the province is fine!)
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Strong computer and data entry skills
- Experience working in customer service. Experience in accounts receivable or contact center experience is an asset
- Ability to multitask in a fast-paced environment
- Sales experience is an asset
Perks:
- Never come into the Office - train and work from home within New Brunswick
- Monitor reimbursement program up to $200
- Tier wage model based on tenure
- Monthly contests with cash and prizes awarded
- Benefits/Health Care Spending Account
- Fun and Engaging Work Culture
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
- Career and Leadership Development - we are looking for top talent individuals that can grow with us!
- In depth training at the start of employment with continuous development and ongoing training throughout
Apply today and start working this month! Please reply to this posting with a copy of your resume or e-mail your resume to apply@ablcareers.com and mention job # 22762
After submitting your resume, you will receive a link to a short questionnaire - please complete this to speed up the hiring process.
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.