Get your foot in the door with a finance company! French bilingual Customer Service Representative.
Perks
- Full Time hours
- $21-$24hr
- Gain great experience
- Hybrid work schedule
- Work in a brand new state of the art office space
Two month contract
Responsibilities
- Answer incoming calls and resolve customer complaints/issues in a positive manner and return all calls within a two-hour time frame
- Record accurate details regarding customer inquiries into database and escalate issues as needed
- Process customer cash deposits and withdrawals, cheques, transfers, credit card payments, money orders, certified cheques and other related banking transactions
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Liaise with internal staff, external vendors and customers with regard to lending documentation
- Completing administrative activities associated with serving customers, including accessing information and communicating transaction details
- Assist with other tasks and duties as required
Requirements
- Bilingual (English/French) required
- 1 year customer service experience required
- 1 year call center experience preferred, Leasing or finance experience preferred
- Proficient in Microsoft Word, Excel, Outlook
- Excellent communication skills
Must speak French and English fluently.
To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (other formats will cause an error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to apply@ablcareers.com. If your experience and preferences are a match for our role we will contact you.
**Please complete the questionnaire to help set up your file with us **
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.