Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative to add to their growing team.
HYBRID WORK OPPORTUNITY
What's in it for you:
Work from home and work in the office 2 days per month
Work for a leader in its industry
Competitive compensation package
Fun and rewarding environment
Shifts available:
Monday to Friday 8:30am-5:30pm
Tuesday to Saturday 8:30am-5:30pm
In this role you will be responsible for:
Answering client inquiries by phone and email
Providing prompt problem resolution to issues as they arise
Following up with clients to ensure complete satisfaction
Providing technical support to customers when needed
Any other duties as required
The ideal candidate will possess:
Fluently Bilingual in French and English, written and verbal
A minimum of 2 years of call centre experience
Some technical support experience is required
Superior analytical and problem solving skills
Excellent knowledge of MS Office
A friendly attitude, a team player and a quick learner is essential
Please note, a criminal background check is required for the successful candidate.
Send your resume today to be considered for this position.
BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.