One of our printing and consulting client, is looking for a Document preparation/Filing Clerk (French Not Required)
Contract Length: 11 months contract with a possibility of extension
Location: Saint John, NB (On-Site)
Work Hours: Monday to Friday, 9:00 am to 5:00 pm
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to careers@teamrecruiter.com
Please mention the job title above in the subject line
The recruiter in charge of this role is Delreen
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Requirements:
POSITION CONCEPT
This position works as part of the service delivery team that is aligned to one or more customers. He/she will have a focus on the following:
Delivery of service that meets the Service Level Agreements and delights the customer
Supporting the achievement of productivity improvements
Contributing to service transformation and business growth
Scope
The work undertaken by the role holder is completed in line with the Service Level Agreements and Statements of Work relevant for the customer.
OVERVIEW OF TIER RESPONSIBILITIES
General Work Area
o Ensure customer issues and escalations are resolved or further escalated as appropriate
o Conduct quality checks on own work to ensure accuracy and required output is to standards
o Adhere to all safety procedures
o Adhere to all logical and physical security requirements
o Able to work independently and be part of a team
o Perform backfile duties for absent coworkers
o Perform other duties as assigned by Lead or Manager
Administration:
o General Administrative Support functions such as: supplies fulfillment and filing,
o Entering Meridian data,
o Preparing correspondence, reports, statements, and clerical duties of a general nature
o Complete and maintain all logs and reports including month-end reports
o Input Meridian (billing system) requisitions
o Order and replenish consumables, forms inventory and other supply items as required. May include monitoring and managing inventory of production printer consumables
Indexing:
o Enter index attribute data consists of the following index fields:
o Unique Box Number (as read from the box barcode labels)
o Folder Description (manually indexed from folder spine)
o Sequential Document Number within box (to ensure each folder is named uniquely, even if box description and folder description fields are identical to another folder in that box)
Quality Assurance:
Perform in depth quality per operator the following:
o Indexed file validation and comparing hard copy document to scanned images.
o Look for signs of "gulps". This is when multiple pages are sent through the scanning device at the same time.
o Look for torn or folded corners that obscure content information
o Look for missing or merged documents
o Validate the image quality and pull the source hardcopy and perform a comparison if the image is unacceptable or of questionable quality.
o Poor source quality identified, annotate manifest with poor quality source, and escalate to team lead
Data Entry
Prepare, compile, and sort documents for data entry
o Check source documents for accuracy
o Verify data and correct data where necessary
o Obtain further information for incomplete documents
o Update data and delete unnecessary files
o Combine and rearrange data from source documents where required
Qualifications:
CORE COMPETENCIES
Client Focus: demonstrating willingness to identify, understand and give priority to meeting the needs of the customer
Communicating and Influencing: the ability to communicate clearly and effectively with a wide variety of internal and external people, formally and informally, and where necessary to gain their agreement and acceptance
Corporate Citizenship: maintaining and promoting social, ethical and organizational values in the working environment and all business activities. Placing the needs of the client and the goals of the organization above ones' own personal interests
Embracing Change: the ability to work flexibly, adapting quickly to change and responding positively to new ways of working enabling us to thrive on change and constantly improve
Results Focus: the drive and determination to achieve objectives, overcoming obstacles to deliver results
Teamwork and Collaboration displays enthusiasm and contributes to an effective team environment; demonstrates willingness to work cooperatively with others to deliver excellent customer service or to achieve a shared goal
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!
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We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.
Please note: Adherence to our end client's vaccination policy is a requirement
Have a great day.
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