One of our major banking clients is looking for a Business Analyst, Customer Insights (SQL, Excel, PPT, SAS EG coding)
Length: 6 Months Contract with a huge possibility of extension and conversion to FTE.
Location: Toronto, ON - Hybrid [2x (Tues/Thus ) in office]
Working Hours: Monday - Friday, 9:00am - 5:00pm
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to employed@teamrecruiter.com
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The recruiter in charge of this role is Manvir
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Requirements:
ROLE MANDATE:
Business Analyst, Customer Insights is responsible for gathering requirements, investigating product data, identifying issues, calculating financial impact of issue, and ownership of presenting findings to stakeholders.
The individual will have end-to-end project accountability. Beginning with understanding the business issues, they will leverage expertise in process design to determine an efficient and optimal methodology for delivering analysis.
KEY ACCOUNTABILITIES
Support Data Investigation Intake and Assessment
Data Investigation Project Management
Gather, document and ensure business requirements are signed-off by key stakeholders
Analyze large, complex datasets (from multiple sources both structured and unstructured) to investigate issues, assess financial impact and make recommendations.
Relationship Management
Risk Management and Control
Leadership and Relationship Management
Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in data analysis.
Establish and communicate standards for accurate business requirement, technical specification and work process documentation.
Engage with business partners to ensure needs are met, provided scheduled updates on delivery status to provide transparency and clarity to results.
Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.
Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.
Risk Management
Ensure analysis meet governance and risk policies and identifying opportunities and solutions for continuous improvement.
Cross Functional Relationships
This job requires the incumbent to interact with the following groups and/or processes in FG and relevant external stakeholders:
Managers and Senior Managers of Line of Business including:
Analytics Centre of Excellence and all associated teams within
Canadian P & C Product groups
Technology and Operations
Qualifications:
KNOWLEDGE
BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.
3+ years of applicable experience.
Strong foundation in data and analysis.
Ability to pull data from multiple sources and formulate comprehensive and actionable reports
Strong analytic and pattern recognition to connect causal factors and form hypotheses.
Previous experience in banking/Financial Industry a strong asset
SKILLS
Expert proficiency in SQL, Excel, PPT.
Proficiency in SAS EG coding (nice to have)
Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.
Ability to interact with all levels of end users and technical resources.
Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.
Creative problem-solving skills
A 'can-do' attitude and passion for analytics including the insight and value it can provide.
Self-motivation and the capacity to work under pressure and tight deadlines.
Proven ability to self-check work to ensure results are error-free
Ability to plan, organize and work on multiple tasks simultaneously
Technical experience working in analytical software, and business software (Excel, PowerPoint, Word)
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !
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