One of our banking clients is looking for a Settlement Officer (Precious Metal)
Length: 6 months contract with possibility of extension or conversion to permanent
Location: Toronto, ON - Hybrid
Hours of Operation: 9am to 5pm
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to hr@teamrecruiter.com
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The recruiter in charge of this role is Fathiya
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Requirements:
ROLE MANDATE:
Physical metals operation team is providing the support to our traders globally for both base metals and precious metals business. As a member of physical metals operation team base in our Toronto office, working closely with Global trading and sales desks, mainly providing the support being a key point of contact between custodians and clients, helping to ensure smooth settlement of metals.
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
Organizes work information to ensure accuracy and completeness.
Researches and resolves discrepancies and issue or escalates to manger, as required.
Responsible for Monthly invoice and dispatch to client within the required timeline
Ensure the records are maintained in a proper manner
Responsible for daily metals settlement and customers' metal transfer request are processed
Ensure the financial system and inventory system are updated properly for the trades and transfer requests and related supporting docs are retained for future reference
Ensure all shipping documentation and invoices generate are in order as required.
Builds effectives relationship with internal / external stakeholders
Works independently on a range of complex tasks, which may include unique situations.
Interaction with partners across the businesses, including Middle office, Front office, Technology.
Qualifications:
MUST-HAVE SKILLS:
2-3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge and understanding of business unit's products and services, processes and controls - In-depth
Previous customer experience
Knowledge of standard desktop applications (i.e. Excel, etc.) and department systems and applications - In-depth.
Understanding of business unit's risk and regulatory requirements - In-depth.
Strong attention to detail.
Ability to be organized in a fast-paced environment with multiple simultaneous and conflicting requests with a focus on detail and accuracy
Demonstrated customer service excellence
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth
Data driven decision making - In-depth
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