Team recruiter


Wire Payment Processor (Back Office, Bank/Financial Services)

Reference id:948026
Posted on: 3/13/2024
  Location: Mississauga, ON- Hybrid working model 1-3 days in office/month,

Job Description

One of our major Banking clients is looking for a Wire Payment Processor (Back Office, Bank/Financial Services)
Length: 6 - 12 months contract with the possibility of extension
Location: Mississauga, ON- Hybrid working model 1-3 days in office/month, must be able to travel to office for training period
Working hours: rotating shifts - shifts are 7.5 hours/each and can span in timing from 7:30 am- 6:30 pm EST Resources need to be flexible working their day within these confines
Line of Business: Payments Processing
Assessments: Tying Test - At least 50 WPM
Number of resources: 5

'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to talent@teamrecruiter.com

Please mention the job title above in the subject line
The recruiter in charge of this role is San Thangarajah

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Requirements:
ROLE MANDATE:
This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments - when payments are processed, the process of the funds transmitting from their entity can error out - these reps will correct this route and ensure payments can process through their queue to the correct entity.

TEAM CULTURE:
This group operates in a true "productivity" area - working with efficiency and speed is the main goal. The team works together to ensure each wire payment in their queue is completed by EOD - as such, they rely on one another to work together and adhere to deadlines.
This role operates exclusively as a back-office function - there is no customer facing element to the role. Reps interact with their own teams (based out of Mississauga) as well as a sister site (of other service officers) in Montreal.

ROLE RESPONSIBILITIES (including but are not limited to):
 Repairing wire payments
 Ensuring wire payments are processed with no process errors
 Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer's bank account
 Working through their request queue with both speed and accuracy


Qualifications:
MUST-HAVE SKILLS:
 Excellent typing skills - a speed of 50 words/minute at minimum
 Superb typing accuracy
 Strong communication skills - a bilingual candidate is an asset, but the work the team completes day to day is with English speaking customers
 Willingness to learn
 Strong work ethic


NICE TO HAVE SKILLS:
 Previous financial teller experience is a nice plus
 Previous service rep experience for a banking client
 Solid knowledge of general geography - this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage

EDUCATIONAL BACKGROUND:
 Post-secondary degree highly preferred - no discipline in specific is required, nor is it required the candidate come from a college or university background

INTERVIEW PROCESS:
 For the interview process, we will be doing it over a Microsoft Teams Meeting invite

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

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Have a great day.

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