One of our major banking clients is looking for a Senior Content Designer (Major Bank) - Digital/Mobile & User Experience
Length: 4 Months contract with a possibility of extension
Location: Remote - California
Hours: Monday - Friday, 8am - 4pm PST or 9am - 5pm CST
Line of Business: Experience Design
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to len.pierre@teamrecruiter.com
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The recruiter in charge of this role is Leonard
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Requirements:
OVERVIEW:
At the Bank, we're invested in the tools, the people, and the culture to become the best in creating new and innovative digital experiences in banking! As we reimagine the customer experience, we're looking for an experienced, self-starting Senior Content Designer to help us bring online banking to the next level and help steer our Content approach in the right direction.
Reporting to the Senior Manager, Experience Design, this Senior Content Designer role is responsible for overseeing the development of a customer-first, innovative, engaging, brand-aligned digital content experience for Bank's Online Banking platforms. This is a critical position within the Experience Design Team, and the ideal candidate will have the opportunity to work in tandem with Content and Product Design colleagues within the larger Experience Design group. Together you'll use research, strategy and data as part of the end-to-end design process from mock-up to final draft and design. This Senior Content Designer will meet regularly with other Content Designers on the project to review work, identify opportunities for consistency and improve operational process.
Working virtually, this Content Designer will also attend regular meetings, agile ceremonies and not be afraid to speak up and be candid, rationalize their work, assess feedback and negotiate with partners when needed.
KEY RESPONSIBILITIES:
Oversee the development of carefully written short-form content within complex digital interfaces
Review and approve final copy and demonstrate the ability to support content choices to stakeholders and negotiate/compromise when needed
Work closely with Product Designers to define and develop thoughtful designs and flows that integrate understanding of content together with visuals and interactive components
Collaborate with design partners, Product Owners and other Content Designers to ensure content supports and enhances the product to meet business objectives
and drive bottom-line results
Be a leader in the content space, making strategic decisions as part of Bank's cross-functional agile teams
Take a proactive approach to improving and developing content guidelines to ensure maintenance, consistency and optimize existing experiences
You'll be a great fit if you:
Are tenacious in meeting deadlines, well organized, adapt at juggling multiple priorities to meet deliverable dates
Strategic project management skills
Motivated self-starter with a strong work ethic
Flexibility to quickly adjust to unforeseen changes in priorities and workload
Are easily adaptable, have experience writing for apps with a focus on user experience, and have worked in the Financial Institution digital space
Qualifications:
MUST HAVES:
In-depth knowledge of digital/mobile and user experience
Mobile and desktop application experience
6+ years of experience writing content (digital content)
Skilled at using Figma for documentation, iteration, and collaboration
Strategic project management skills & the ability to educate and gain sign-off from senior stakeholders
Experience executing a successful online customer experience through content
NICE TO HAVE:
Experience in the Financial Institution digital space a plus
SOFT SKILLS:
Strong communication skills and excellent writing and presentation skills; self-motivation and creativity
Resourceful self-starter who can analyze complex problems quickly and methodically
Ability to work independently, with a disciplined and organized approach
Team player and relationship-builder, able to effectively work cross-functionally and gain consensus when needed Cross-functional relationships
Partner with cross-functional teams for digital content delivery and strategy, especially with Product Designers and dev team when needed
Work daily with partners across the Bank to maintain content and manage deliverables
EDUCATION:
Bachelors' Degree or Diploma in English, Digital Communications or similar
Working environment
Fun, fast-paced, collaborative
Ad-hoc projects in a rapidly evolving environment
* HM is looking for candidates with digital content experience not so much marketing.
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !
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