One of our major banking clients is looking for a Bilingual (French) Service Rep. (Financial Teller, Wire payments, Bank or Finance)
Duration: 6+ months contract with potential to renewal
Location: Montreal, QC - Hybrid (1-3 days in office per month but must travel daily for training)
Working hours: Monday to Friday, 7:30am-6:30pm (MUST be flexible with rotating shifts)
LOB: Payments Processing
'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !'
Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to ssingh@teamrecruiter.com
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The recruiter in charge of this role is Prakash
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Requirements:
JOB DESCRIPTION:
This group receives and processes incoming payments from other entities worldwide electronically. The focus of these individuals will be to repair incoming payments- when payments are processed, the process of the funds transmitting from their entity can error out- these reps will correct this route and ensure payments can process through their queue to the correct entity.
TEAM CULTURE:
This group operates in a true 'productivity' area- working with efficiency and speed is the main goal. The team works together to ensure each wire payment in their queue is completed by EOD - as such, they rely on one another to work together and adhere to deadlines.
This role operates exclusively as a back-office function- there is no customer facing element to the role. Reps interact with their own teams (based out of Mississauga) as well as a sister site (of other service officers) in Montreal
ROLE RESPONSIBILITIES INCLUDE (but are not limited to):
Repairing wire payments
Ensuring wire payments are processed with no process errors
Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer's bank account
Working through their request queue with both speed and accuracy
Qualifications:
MUST-HAVE SKILLS:
Excellent typing skills- a speed of 50 words/minute at minimum
Superb typing accuracy
Strong communication skills- a bilingual candidate is an asset, but the work the team completes day to day is with English speaking customers
Willingness to learn
Strong work ethic
NICE TO HAVE SKILLS:
Previous financial teller experience is a nice plus
Previous service rep experience for a banking client
Solid knowledge of general geography- this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage
EDUCATIONAL BACKGROUND:
Post-secondary degree highly preferred- no discipline in specific is required, nor is it required the candidate come from a college or university background
Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !
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Please note: Adherence to our end client's vaccination policy is a requirement
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